Question 1

What's your service area?

Accepted Answer

We dispatch from Murfreesboro, with regular service runs to Nashville, Franklin, Smyrna, La Vergne, Brentwood, Mt. Juliet, and Lebanon. Contract clients receive guaranteed two-hour response within a 35-mile radius.

Question 2

Do you require a maintenance contract?

Accepted Answer

No. About 60% of our work is contract, the rest is one-off service. Contract clients receive priority scheduling, two-hour emergency response, and 20% off after-hours rates — but it's not a precondition for working with us.

Question 3

Are you licensed and insured?

Accepted Answer

Yes. TN Contractor License #C-74218 • EPA 608 Universal. We carry $2,000,000 commercial general liability through Cincinnati Insurance, plus workers' compensation on every employee.

Question 4

How fast can you respond to an emergency?

Accepted Answer

Median on-site arrival for contract clients is under 90 minutes within our service radius. For non-contract emergencies we triage and dispatch as availability allows — usually same-day during business hours.

Question 5

What brands of equipment do you service?

Accepted Answer

All major commercial HVAC, electrical, and controls brands. We're particularly fluent in Trane, Carrier, Lennox, Mitsubishi, Daikin, Honeywell, Johnson Controls, Schneider Electric, Lutron, Square D, and Eaton.

Question 6

Do you handle refrigerant compliance?

Accepted Answer

Yes. EPA 608 Universal certified. We maintain refrigerant logs for AIM Act and Section 608 record-keeping requirements, and we provide annual compliance summaries to our PM clients.

Question 7

Can you work on weekends and overnight?

Accepted Answer

Yes, and most of our larger projects are staged on weekends or overnight to keep tenants and operations uninterrupted. We've completed full service-entrance upgrades over three overnight shifts.

Question 8

Do you offer free quotes?

Accepted Answer

Yes for properties over 5,000 sq ft. For smaller sites we charge a $295 site-walk fee that's credited toward any work performed within 60 days.

Question 9

What's typically included in a preventive maintenance program?

Accepted Answer

Quarterly or bi-annual visits with documented filter changes, belt and drive inspection, refrigerant level checks, motor amperage readings, coil cleaning, condensate line treatment, and a one-page PDF report delivered within 24 hours.

Question 10

How do you bill?

Accepted Answer

Net 30, invoiced via email. We accept ACH, check, and credit card (a 2.9% surcharge applies for credit). Contract clients are billed monthly at a fixed rate.

Question 11

Can you coordinate with our property management software?

Accepted Answer

Yes. We currently integrate work-order workflows with AppFolio, Yardi, Buildium, Building Engines, and several proprietary systems. PDF reports can be emailed to dispatch addresses automatically.

Question 12

Do you do energy audits?

Accepted Answer

Yes. ASHRAE Level 1 and Level 2 audits, plus refrigerant compliance reviews. Level 1 audits start at $1,800 for buildings under 25,000 sq ft.

Question 13

Can you install EV charging?

Accepted Answer

Yes. Level 2 charging for tenants and fleets, with permits pulled and inspected. We work with ChargePoint, Blink, Tesla Wall Connector, and Wallbox commercial.

Question 14

Do you offer 24/7 service?

Accepted Answer

Yes — 24/7 dispatch year-round. Real techs answer the after-hours line, not a national call center.

Question 15

What if a job needs a permit?

Accepted Answer

We pull every permit the work requires and coordinate inspections directly. Our zero permit-correction rate over the last three years is a number we're quietly proud of.

Question 16

Do you offer warranties on your work?

Accepted Answer

Yes. One year on labor for service work, manufacturer warranties on installed equipment (typically five to ten years on compressors), and extended warranties available on request.

Question 17

Can you take over service from our current provider?

Accepted Answer

Yes, and it's how about a third of our PM clients found us. We'll do an inventory walk at no charge, identify any open issues, and produce a transition plan before you give notice to your existing vendor.

Question 18

Do you do design-build?

Accepted Answer

For mechanical and electrical retrofits, yes. We partner with two local engineering firms for projects requiring a stamped design.

Question 19

What's the typical cost of a PM contract?

Accepted Answer

Programs start around $2,400 per year for small properties. Most of our clients sit between $4,000 and $11,000 annually, depending on equipment count and visit cadence.

Question 20

How do I get a quote?

Accepted Answer

Call us at +1 (615) 674-0321, email syst@anutechsystems.com, or use the form on our Contact page. We respond to all inquiries within one business day.

Questions we hear most often.

A quieter building starts with one site walk.